Testimonials

We couldn't fault the service provided by everyone at Stuart Mackenzie from our first viewing through to getting the keys. Their approach was professional yet personal throughout.

I have nothing but the highest praise for the exemplary letting and management services provided by Stuart Mackenzie.  As an overseas landlord, with them as agents, I am constantly impressed by their diligence, their superb communication and by the fact that nothing is too much trouble for them.  I always know exactly what repairs are necessary, and they obtain reasonable quotes promptly.  They liaise professionally with my tenants (who are equally impressed by the way!) and, thanks to them, the entire process from securing tenants to collecting rent – and all the rest - is seamless.

As a medium sized investor in London Residential property I have nothing but praise for the Stuart Mackenzie management team who have looked after our Barnes & Roehampton flats for 8 years. Always sound pragmatic advice with efficient ‘joined together’ personal service and immediate response to queries. I wish that the other five Managing Agents that we use for areas not covered by Stuart Mackenzie were as good!

Stuart MacKenzie have managed the letting of our flat for the past five years and we could not fault the service provided. They are proactive, professional and always a pleasure to deal with. The team is locally based so they have knowledge of the area and being a small team means you get a personalised service rather than just passed off to a call centre. We intend to remain clients for years to come and we would definitely recommend them to family and friends

The service I have received over the years from everyone at Stuart Mackenzie (Stuart, Anne, Mirella) has been exemplary and professional. This is a team who is proactive in anticipating the needs of both landlord and tenant, and who I feel are determined to provide the best service and value for money

We have known Stuart Mackenzie for most of his life. He is reliable and honorable and provides a fine service. The whole of his team are cordial and go to any trouble to achieve their objective

I asked Stuart Mackenzie to let and manage my home when I was posted abroad, and I could not have made a better decision. 3000 miles away and I have never lost the complete confidence I have had throughout, in Mirella and her team. It would be no exaggeration to say that they show as much care about my home (no mere rental property this) as I do. There is an obvious commitment to the highest service level to me as their client, real attention to detail, my consistent impression as landlord that they regard spending my money on keeping the house in first class condition as though they were spending their own, and the magic ingredient that they have a very clear idea of what is fair and reasonable in the marketplace to both landlord and tenant, while remaining firmly on my side. No mean feat.

I have dealt with Stuart Mackenzie for a number of years and have found them to be extremely professional and conscientious. As a landlord I need to be able to trust and rely on my agent's ability and opinion and they have always lived up to this expectation. Would highly recommend their services.

Stuart Mackenzie helped us with our property needs over several years and we always found them professional, reliable and helpful. We highly recommend you give them a try.

As overseas landlords we have used the services of Stuart Mackenzie Residential for 6 years now to manage the rental of our flat in the UK. This is not the first time we have rented out property so we have some experience of this type of service. Stuart Mackenzie is without doubt the best one we have employed. Their low turnaround means that we deal with the same people year in year out and they have proved themselves extremely reliable and responsive to both the tenant's and our own issues. They are pro-active in ensuring everything is running smoothly and we can recommend them as a highly professional managing agent.

Thank you Stuart-Mackenzie for the great work in managing my property in East Sheen for the past few years. It is a pleasure working with a professional and dedicated team. I look forward for this to continue into the future.

Thank you for all your help, you guys are the most efficient estate agency I have dealt with in this country so far

We have known Stuart Mackenzie for most of his life. He is reliable and honorable and provides a fine service. The whole of his team are cordial and go to any trouble to achieve their objective

Many thanks to The Gang at Stuart Mackenzie! I will recommend your services at every opportunity.

I’ve been incredibly happy with Stuart Mackenzie for many years due to their ability to find good quality tenants quickly and, unlike most agents I’ve dealt with, offer a highly effective and efficient service.  Communication is excellent and the attention to detail, swift response and general desire to keep both tenant and landlord happy makes them stand out from the rest.

As a landlord over the years I have been very pleased with the services of Stuart Mackenzie and his team.  Lettings have been carried out efficiently and without delay.  Any issues are dealt with promptly, professionally and without fuss.  I have personal contact with Stuart and staff members when necessary and appreciate their helpful and professional advice when I need it.  I have every confidence in Stuart and his team and would not consider dealing with anyone else.

I´d like to thank you all again so much for the past 8 years of the fantastic management service you´ve given me. You´ve truly been professional, reliable, efficient, friendly..I could go on forever….